Buying from us
Covid-19: 19th July Update
We want our customers and colleagues to feel comfortable when shopping in our branches and encourage everyone to follow national guidelines whether shopping in England, Scotland or Wales.
In branches in England we’re encouraging customers and colleagues to respect personal choice on the wearing of face masks.
Whilst the wearing of face coverings is no longer a legal requirement in England, we are still encouraged to do so indoors and when people are close together.
The wearing of face masks is still compulsory in Scotland and Wales. Here we ask that you please wear a face covering (unless exempt for health reasons) and respect social distancing measures in place.
For the health and safety of our colleagues and customers, we will continue to carry out the following processes:
- The protective screens at checkouts will remain in place in all our branches
- Hand sanitisers will still be available to use in every branch
- Dedicated queuing lanes
- Limited numbers of people in the customer area
- If we reach our customer capacity in the branch, we may need to operate a one in, one out system
We advise that you check your local branch is open on the branch locator page, before you visit.